Groom

You didn’t find us
on an algorithm.Someone who loves
their dog told you
about us.

That means something. We’ve been earning that referral, one dog at a time, since we opened our doors. Now we want to make it easy for you to pass it on.

Every appointment, 45–90 uninterrupted minutes
We remember your dog’s nervous spots
Same groomer, every single visit
Book Your Friend’s First Visit

Their first bath & trim is on us.

The Referral Reward

What does my friend get?

Both of you leave better off. That’s the only kind of referral worth sharing.

For Your Friend
First bath &
trim free.

A full grooming session — bath, blow-dry, breed cut or trim, nail clip, ear clean — at zero cost. No asterisks. No minimums. Just a proper introduction to what we do.

Full breed-specific cut or tidy trim
Nail clip + ear cleaning included
No expiry — use it when it feels right
For You
$20 off your
next visit.

After their first appointment, $20 lands on your account. No tracking links to click, no forms to submit — we handle it automatically when they check in with your name.

Applied automatically to your next booking
Stacks — refer three friends, save $60
We let you know the moment they book
A gift that goes both ways.

“The kind of place you only find because someone who loves their dog told you.”

— Eleanor W., Shih Tzu, standing monthly appointment since 2021

Book Your Friend’s First Visit
Every Question You’re Quietly Asking

Before you send the link to a friend,
here’s what they’ll want to know.

First-timers are our favorite kind of new client. We spend the first ten minutes just letting them sniff around, get used to the smells, and decide the table isn’t a threat. No rushing.

01
Arrival & sniff-around
Your friend arrives 10 minutes early. Their dog meets us on the floor, not the table.
02
Warm water, slow start
We run the water before they get near it. Temperature checked, pressure low. Bath is never a surprise.
03
Breaks if needed
If they need a moment between steps, we give it. There's no next appointment waiting.
04
Notes for next time
We write down what worked. By visit two, they usually walk in like they own the place.
A calm golden retriever being gently introduced to a grooming table for the first time, relaxed expression

“By the third visit, Biscuit jumped on the table herself.”

— Sandra K., Golden Retriever family

Anxiety in the grooming salon is almost always about the unknown — the sounds, the smells, the hands of a stranger. We work to make every one of those things predictable.

We never use dryer cages — your dog is hand-dried and never left alone
Nail trims done in two separate sessions if needed — front paws one visit, back the next
We track every dog's specific triggers in our notes
We'll tell you honestly if we think a vet visit for anxiety medication might help

“We’ve never turned a dog away for being too nervous. We’ve slowed down, split the appointment, called the owner mid-session — but we don’t give up on them.”

Before: a matted, visibly anxious rescue dog arriving at the grooming studio with tense body language
Before
After: the same rescue dog after grooming, relaxed and fluffy with eyes half-closed in contentment
After

Every appointment is one dog, one groomer, start to finish. No rotating hands, no rushing to fit another dog in between. Here’s how it flows:

0–10 min
Check-in & chat
We ask how they've been since last time. Any new sensitivities, changes in coat, anything to flag. We actually want to know.
10–30 min
Bath & condition
Breed-appropriate shampoo, warm water, full rinse. We take our time. The coat quality after is the difference.
30–60 min
Dry & cut
Hand-dried, never caged. Then the cut — breed standard or your preference. We confirm before we commit scissors.
60–75 min
Finishing & pickup
Nails, ears, spritz. You get a text when they're 10 minutes from ready. They walk out looking like they know it.
A groomer carefully scissoring a Shih Tzu's face with natural window light and shallow depth of field, professional studio setting
45–90
uninterrupted minutes,
just your dog
The Referral

Book your friend’s
first visit.

Fill this in for them, or send them the link and let them book themselves. Either way, their first appointment is on us — and your $20 credit lands automatically after they check in.

No credit card required to book
Cancel or reschedule up to 24 hours before
You get a text the moment they book
Referral Booking Form
Pre-filled ✓

We’ll confirm availability and send a welcome note within a few hours.